Frequently Asked Questions

1.  What does "Ship to School" mean?

If you select to have an item "shipped to school" it will brought to the group on a delivery date they have selected.  The seller will them pick up the item and bring it directly to you.  If you would like to know what day items are being delivered to the group, please reach out to the seller you are supporting.  ALL FROZEN OR PERISHABLE ITEMS CAN ONLY BE SHIPPED TO THE SCHOOL and cannot be shipped to you directly.

2.  When can I expect my "Ship to Home" order?

We try to process all orders that are shipped directly to you as quickly as possible.  During the busy Fall season, we do our best to get orders shipped within two weeks.  The rest of the year orders go out within a few days.  You will receive tracking information in an email when your order ships.  We appreciate your patience.

3.  There is an issue with my order.  What do I do?

You can contact 1-800-358-8281 or email courtney@fundraisingworks.org if there are any issues with the item you have received.  Our hope is always that you will be satisfied with your purchase and if you are not in any way, please let us know.  We can send a replacement item or issue a refund as needed.